Shipping policy
Shipping Policy
Thank you for visiting and shopping at My Chandamama
We are excited to create personalized storybooks that bring smiles and lifelong memories to your family.
Currently, we ship only within India.
🚚 Order Processing Time
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All orders are processed within 3–5 business days after order confirmation and photo approval.
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Orders are not shipped or delivered on weekends or public holidays.
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During high-demand periods (festivals or sale seasons), order processing may take slightly longer. We appreciate your patience!
📦 Shipping Time
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After dispatch, shipping typically takes 5–8 business days depending on your location.
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Metro cities usually receive deliveries faster, while remote areas may take a little longer.
🏷️ Shipping Charges
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We offer Free Shipping on all orders within India. If order Value Above Rs.2500
📍 Delivery Area
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We currently deliver to all serviceable pin codes across India.
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If your location is non-serviceable, we will notify you immediately and arrange an alternate solution.
📬 Tracking Your Order
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Once your order is dispatched, you will receive an email or WhatsApp message with a tracking link.
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You can track your order status anytime using the provided link.
❗ Shipping Delays
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We are not responsible for shipping delays caused by courier companies, strikes, weather conditions, or incorrect addresses provided by customers.
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However, we will assist you in tracking your package and resolving any issues if they arise.
📩 For Shipping Support
If you have any questions regarding your shipment, please contact us:
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📧 Email:
info@mychandamama.com
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📱 WhatsApp/Phone: +91 7075512801